... through innovation, adaptability, and collaborative practices, enabling the continuation of their services during the crisis. Practical implications The paper provides a three-stage crisis management framework to guide the development and implementation of a crisis management plan to improve...

... the response mechanism of the recall strategy from the perspective of corporate social responsibility, which is beneficial to food safety crisis management and research. Table 1 The classification of recall strategies Authors (Year) Strategies classification Shrivastava and Siomkos (1989...

... levels and conducts relevant factor analysis from consumers’ perspectives to understand the changes in consumer behaviour under COVID-19 influence. Regarding mediation, this study finds that information and communication mediate the relationships between crisis management and COVID-19 impact. Regarding...

... - 20 . Parsons, W. (1996), “ Crisis management ”, Career Development Journal , Vol. 1 No. 5 , pp. 26 - 28 . Pieniak, Z. , Verbeke, W. , Scholderer, J...