... for railway passengers to revolutionize food services on Indian Railways. This study examined the factors influencing the adoption of a food delivery app specifically designed for Indian railway passengers. Design/methodology/approach This study employs the Technology Acceptance Model (TAM) to examine...

...Won Seok Lee; Myungkeun Song; Joonho Moon; Ruohan Tang Purpose This study explores food delivery app users and technology acceptance model as a theoretical underpinning. This study thus investigated the determinants of usefulness, ease of use and intention to use for food delivery app service...

...Shiang-Lih Chen McCain; Jeffrey Lolli; Emma Liu; Li-Chun Lin Purpose The study aims to analyze guest comments on the Uber Eats food delivery app (FDA) in the USA during the April–June 2020 COVID-19 pandemic lockdown period. Three aspects influencing customer satisfaction with the FDA were...

...Han Wen; Sanjukta Pookulangara; Bharath M. Josiam Purpose Guided by the theory of planned behavior and the technology acceptance model, the purpose of this study was to comprehensively examine the factors that affect consumers' intentions to continue to use food delivery apps by developing...

... To examine the validity and reliability of a five-dimension questionnaire for measuring UX e-SQ in telecom settings To investigate how customers’ perceived e-SQ affects customer satisfaction and loyalty Food delivery app Overall service quality Age difference Customer satisfaction Continuance...