...Shabab Absarul Islam; Robert Paul Jones; Asma Azad Akhi; Md. Shamim Talukder Purpose Food waste in the hospitality sector has emerged as a global concern. Various technology-driven online food services such as the food delivery apps (FDA) contribute to hospitality food waste. FDA users might...

... food delivery (Shankar et al., 2022). Regarding smartphone-based food delivery apps, existing studies mostly concentrated on the perspectives of platform providers or consumers (Lee et al., 2019). Some of them discussed the stability of the FDA (Wang et al., 2019), consumer...

... 07 2022 19 10 2022 26 10 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Food delivery Ghost kitchens Purchase decision Consumer behaviour Food delivery apps COVID-19 In recent years, the food delivery market, which...

...Karen Ramos Purpose The aim of this study was to find out the factors that influenced customers' continuance usage intention of food delivery apps (FDAs) during COVID-19 quarantine. Design/methodology/approach The information was obtained by applying an online survey to a sample of 295...

...Zheshi Bao; Yun Zhu Purpose Food delivery apps (FDA) have been widely adopted by customers in online-to-offline (O2O) catering businesses. This study aims to explore the mechanism regarding the stickiness of FDA and indicates why customers have the intention to reuse them. Design/methodology...