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Keywords: Newcomer induction training
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Journal Articles
Improving the customer experience through consistency and effective service delivery in the United Kingdom public house sector
Available to Purchase
Journal:
British Food Journal
British Food Journal (2017) 119 (3): 587–599.
Published: 06 March 2017
... for further empirical study to be undertaken in the future. Employee engagement Competitive advantage Hospitality industry Public houses Newcomer induction training For hundreds of years, the UK public houses have played a central role in the life of both rural and urban communities...
