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Journal Articles
Journal:
British Food Journal
British Food Journal (2025) 127 (3): 1080–1097.
Published: 09 January 2025
... (behavioural intention) will influence electronic word-of-mouth (EWOM) (behaviour). In addition, exogenous variables including information from online ratings and consumer groups will affect the strength of the relationship between received service quality and EWOM on food delivery service. Design...
