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Keywords: Perceived service quality
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Journal Articles
Journal:
British Food Journal
British Food Journal (2025) 127 (3): 1080–1097.
Published: 09 January 2025
...Shu-Hsien Liao; Da-Chian Hu; Cai-Jun Chen Purpose This study proposed an extended theory of planned behaviour (TPB), that is, considering that behavioural beliefs, normative beliefs and control beliefs (beliefs) will influence perceived service quality (PSQ) on food delivery services. PSQ...
