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Keywords: Word-of-mouth
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Journal Articles
British Food Journal (2025) 127 (7): 2452–2469.
Published: 11 April 2025
... of web aesthetics in FDAs by investigating how web aesthetics (focusing on information and visual design) influence consumers’ intentions to reuse FDAs and promote them through word-of-mouth. Design/methodology/approach This study uses a mixed-method approach to test the proposed relationships...
Includes: Supplementary data
Journal Articles
Journal Articles
Journal Articles
British Food Journal (2022) 124 (13): 501–519.
Published: 11 July 2022
...Barbara Francioni; Ilaria Curina; Sabrina M. Hegner; Marco Cioppi; Tonino Pencarelli Purpose The paper analyzes the effect of country of origin (COO) image, word-of-mouth (WOM) and brand distinctiveness toward overall brand equity (OBE) and its dimensions (brand awareness/associations; perceived...
Journal Articles
Journal Articles
British Food Journal (2020) 122 (6): 1801–1817.
Published: 09 July 2019
..., educational, esthetic and escapism). The purpose of this paper is to empirically explore the effects of the experience economy on tourists’ word-of-mouth (WOM) in Chengdu cuisine through satisfaction and memory. Design/methodology/approach In total, 397 valid data were collected from the tourists who have...

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