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Keywords: Word-of-mouth
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Journal Articles
Design matters, and so does the consumption value in consumers’ intention to reuse food delivery apps
Available to Purchase
Journal:
British Food Journal
British Food Journal (2025) 127 (7): 2452–2469.
Published: 11 April 2025
... of web aesthetics in FDAs by investigating how web aesthetics (focusing on information and visual design) influence consumers’ intentions to reuse FDAs and promote them through word-of-mouth. Design/methodology/approach This study uses a mixed-method approach to test the proposed relationships...
Includes: Supplementary data
Journal Articles
Are you still willing to use pre-made dishes? Examining young customers' continuous usage intention in the Chinese emerging market
Available to Purchase
Journal:
British Food Journal
British Food Journal (2025) 127 (1): 73–91.
Published: 31 October 2024
...Xin Liu; Jianing Wang; Chunmei Liu Purpose This study empirically examined four value attributes (e.g. conditional value, functional value, epistemic value and price consciousness) influencing young customers’ attitudes, word-of-mouth (WOM) and continuous usage intentions. Subjective norm...
Journal Articles
Innovative food and sustainable consumption behaviour: the role of communication focus and consumer-related characteristics in lab-grown meat (LGM) consumption
Available to Purchase
Journal:
British Food Journal
British Food Journal (2023) 125 (8): 2884–2901.
Published: 25 January 2023
..., the authors investigate the effect of the advertising, communication focus promoting LGM-based meat, on consumers' willingness to buy (WTB) and word-of-mouth (WOM), by shedding light on the moderator role of consumers' environmentalism and status consumption orientation tendency in influencing...
Journal Articles
Managing brand equity in the brewing sector
Open Access
Journal:
British Food Journal
British Food Journal (2022) 124 (13): 501–519.
Published: 11 July 2022
...Barbara Francioni; Ilaria Curina; Sabrina M. Hegner; Marco Cioppi; Tonino Pencarelli Purpose The paper analyzes the effect of country of origin (COO) image, word-of-mouth (WOM) and brand distinctiveness toward overall brand equity (OBE) and its dimensions (brand awareness/associations; perceived...
Journal Articles
“This wine is dead!”: unravelling the effect of word-of-mouth and its moderators in price-based wine quality perceptions
Available to Purchase
Journal:
British Food Journal
British Food Journal (2021) 123 (3): 869–883.
Published: 27 October 2020
...Claudio Aqueveque; Pablo Rodrigo Purpose The purpose is to evaluate the effect of positive and negative traditional word-of-mouth (PWOM and NWOM) on price-based quality perceptions of middle-range wine (price comprised between US$4 and US$12), considering the moderator role of type of relationship...
Journal Articles
Experience economy in ethnic cuisine: a case of Chengdu cuisine
Available to Purchase
Journal:
British Food Journal
British Food Journal (2020) 122 (6): 1801–1817.
Published: 09 July 2019
..., educational, esthetic and escapism). The purpose of this paper is to empirically explore the effects of the experience economy on tourists’ word-of-mouth (WOM) in Chengdu cuisine through satisfaction and memory. Design/methodology/approach In total, 397 valid data were collected from the tourists who have...
