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Keywords: Workplace training
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Journal Articles
Service quality and training: a pilot study
Available to Purchase
Journal:
British Food Journal
British Food Journal (2007) 109 (8): 627–636.
Published: 14 August 2007
... firms contacted were Starbucks and Costa Coffee, i.e. two of the four major coffee shop retailers in the UK market. Customer services quality Customer loyalty Workplace training Coffee Shops In today's dynamic global environment, changing demographics and advancements...
