Adoption of ICTs as an emergent business strategy during and following COVID-19 crisis: evidence from Indian MSMEs Available to Purchase

Vimal Kumar is an Assistant Professor at Chaoyang University of Technology, Taichung, Taiwan (R.O.C.) in the Department of Information Management. He completed his Postdoctoral Research at Chaoyang University of Technology, Taichung, Taiwan (R.O.C.) in the Department of Business Administration in the domain of Technological Innovation and Patent Analysis. He has served as an Assistant Professor under TEQIP III, an initiative of MHRD, Govt. of India at AEC Guwahati in the Department of Industrial and Production Engineering. Prior to joining AEC, he served as Assistant Professor at MANIT, Bhopal in the Department of Management Studies and also served as Visiting Faculty at IMT Nagpur. He obtained his PhD in the domain of TQM and Manufacturing Strategy in the year 2017 and Masters in Supply Chain Management from the Department of Industrial and Management Engineering, IIT Kanpur in the year 2012. He graduated (B.Tech) in Manufacturing Technology from JSS Academy of Technical Education Noida, in the year 2010. He has published fifty articles in reputable international journals, five book chapters, and presented twenty-five papers at international conferences. His research paper entitled “Time Table Scheduling for Educational Sector on an E-Governance Platform: A Solution from an Analytics Company” has been selected for best paper award at the International Conference on Industrial Engineering and Operations Management (IEOM) held in Bandung, Indonesia, March 6–8, 2018. He was also invited to serve as session chair of session on “Energy Related Awareness” held on 19th September, 2018 at iCAST 2018, IEEE International Conference on Awareness Science and Technology and “Lean Six Sigma” at the International Conference on Industrial Engineering and Operations Management (IEOM-2018) at Bandung, Indonesia and “Quality Control and Management” at the International Conference on Industrial Engineering and Operations Management (IEOM-2016) at Kuala Lumpur, Malaysia. He has been appointed as an editorial board member in the IEEE-TEMS Journal from 1 January 2022 to 31 December 2024. He is a contributing author in international journals including Journal of Cleaner Production, Journal of Informetrics, Technology in Society, CLSCN, Supply Chain Management: An International Journal, IJOA, JEEE, BSE, TFSC, JKM, CSREM, IJPPM, IJQRM, IJPMB, IJPQM, IJBIS, AJOR, The TQM Journal, and Benchmarking: An International Journal, etc. and also a guest reviewer of a reputable journal like IEEE-TEMS, JOI, IJPPM, IJQRM, TQM & Business Excellence, The TQM Journal, Benchmarking: An International Journal, Journal of Asia Business Studies, and JSIT.

Pratima Verma is currently working as an Assistant Professor in the Department of Strategic Management at Indian Institute of Management Kozhikode, India and associated with Chaoyang University of Technology, Taichung, Taiwan. She has worked as an Assistant Professor in Strategic Management area at Indian Institute of Management (IIM) Bodh Gaya, India. Prior to joining IIM, she was Postdoctoral Fellow in the Department of Management Studies at IIT Madras, India. She obtained her PhD from IIT Kanpur where she worked in the domain of Strategic Management and Horizontal Strategy in the Department of Industrial and Management Engineering, in the year 2017. She received her MBA in Finance and Human Resource Management from BBDNITM, Uttar Pradesh Technical University- Lucknow, India in the year 2011. She completed her graduation (B.Tech) in Information Technology in the year 2009 from BBNITM, Lucknow. She has one year of experience in teaching. She also awarded JRF/SRF in the area of human resource management. She has published twenty-seven articles in reputable international journals, three book chapters, and presented fifteen papers at international conferences. Her research paper entitled “Time Table Scheduling for Educational Sector on an E-Governance Platform: A Solution from an Analytics Company” has been selected for best paper award in the International Conference on Industrial Engineering and Operations Management (IEOM) held in Bandung, Indonesia, March 6–8, 2018. She was invited to serve as session chair for Human Factors and Ergonomics Track at the International Conference on Industrial Engineering and Operations Management at Kuala Lumpur, Malaysia. She is a contributing author in International journals including Journal of Cleaner Production, Supply Chain Management: An International Journal, CLSCN, IJOA, JEEE, IJPPM, IJQRM, The TQM Journal, IJPMB, IJISE, IJBIS, and Benchmarking: An International Journal, etc.

Ankesh Mittal is an Assistant Professor in the Mechanical Engineering Department of Asra College of Engineering and Technology, Punjab, India. He received his B.Tech and M.Tech degrees from Chitkara University, Punjab, India, and Thapar University, Patiala, India in 2013 and 2015 respectively, and a Ph.D. degree from Sant Longowal Institute of Engineering and Technology Longowal, Punjab, in 2021. His areas of research are total quality management and production engineering. He has published various national and international journals of repute and conference proceedings.

Juan Alfredo Tuesta Panduro is associated with Department of Business Administration, Universidad Privada del Norte, Perú.

Sumanjeet Singh is presently with the Department of Commerce at Ramjas College, University of Delhi, India. He has authored more than 110 research papers for various national and international journals of repute and presented papers in many national and international conference. He is active editorial member/assistant editor of many international journals. He is widely travelled India and abroad. He has completed 2 Innovation research project funded by Cluster Innovation Centre, University of Delhi and one funded by ICSSR. One major research project (Co-Director) has been awarded to him (2019) under the scheme IMPRESS by ICSSR. He has written articles for leading English newspaper including “Financial Express”; The Political and Business Daily and Daily Excelsior. His research results on digital divide has been highlighted by Inter Press New Service Agency (U.S.A). He has been awarded with “Rashtriya Vidhya Sarswati” Award and “Rajiv Gandhi Excellence Award”, 2008 for his outstanding contribution in the field of application of ICTs. He is Highly Commended Award Winner at the Literati Network Awards for Excellence 2013 (Emerland, UK). He has been among the top 10 authors of world (SSRN) since 2010. He is conferred with Best Teacher of the year Award in 2008, Faculty Achievement Award in 2017 and Best Teacher of Delhi University in 2019. His name has been included in NIC World Who is Who.

Minakshi Paliwal is working as Assistant Professor at the Department of Commerce, Daulat Ram College, University of Delhi. She is having more than 11 years of teaching experiences. She has authored many research papers for various national and international journals of repute and presented papers in many national and international conferences.

Nagendra Kumar Sharma is currently working as an Associate Professor at Graphic Era (Deemed to be University), Dehradun, India. He has worked as post-doctoral fellowship (PDF) from Chaoyang University of Technology, Taiwan. He has started his career as an academician in 2010 from NIT-Allahabad where he served as visiting faculty till 2013. After clearing UGC-NET&JRF he went to pursue Ph.D from NIT-Bhopal and completed in the year 2018. He has both industrial and academic experience between 2008–2020. He had also served at Dr. A.P.J Abdul Kalam University, Lucknow. He has coordinated placement cell and research cell in his university. His areas of research are green marketing, green entrepreneurship, and sustainable supply chain management and have expertise in sustainable business solutions. Dr Sharma has published several research papers indexed in SCOPUS, SCI & other WOS journals. He is also serving as a member of editorial board to some of the reputed international journals and also placed as a reviewer to many world-wide recognized journals.