Issues

Book review

Destination Benchmarking: Concepts, Practices and Operations

Jeffrey W. Alstete
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Call for papers

Special issue on benchmarking and partnerships

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Benchmarking the role‐modification process for successful knowledge transfer

Samuel H.N. Leung; Joseph W.K. Chan; W.B. Lee
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Measuring and benchmarking intellectual capital

Bernard Marr
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Innovation or imitation?: Benchmarking: a knowledge‐management process to innovate services

Silvia Massa; Stefania Testa
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Organization and technology in knowledge transfer

V. Albino; A.C. Garavelli; M. Gorgoglione
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Benchmarking intangible assets: enhancing teamwork performance using self‐assessment

Pavel Castka; Christopher J. Bamber; John M. Sharp
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Benchmarking and learning organizations: ranking methods to identify “best in class”

Domenico Laise
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Conference report

TQM Best Practices: 9-ICIT

Ebrahim Soltani
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Guest editorial

Benchmarking knowledge for value creation

Giovanni Schiuma
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Literati Club

Awards for Excellence

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Note from the publisher

Note from the publisher

Rebecca Marsh
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