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Call for papers

Special issue on benchmarking in growing economies: service industry perspectives

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Special issue on the impact of electronic commerce on supply chain

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Managing healthcare performance in analytical framework

Prasanta K. Dey; Seetharaman Hariharan; Ozren Despic
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On the suitability of the self‐organizing map for analysis of the macro and firm level competitive environment: An empirical evaluation

Aapo Länsiluoto; Tomas Eklund
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Benchmarking and performance measurement: a statistical analysis

Sandra Moffett; Karen Anderson‐Gillespie; Rodney McAdam
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The exclusion of indirect costs from efficiency benchmarking

Antonio Davide Barretta
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Scales to measure and benchmark service quality in tourism industry: A second‐order factor approach

Bindu Narayan; Chandrasekharan Rajendran; L. Prakash Sai
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Supplier selection in pharmaceutical industry: An analytic network process approach

Konstantinos Kirytopoulos; Vrassidas Leopoulos; Dimitra Voulgaridou
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Perceptions about benchmarking best practices among French managers: an exploratory survey

Faizul Huq; Marie‐Helene Abbo; Ziaul Huq
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Balanced score for the balanced scorecard: a benchmarking tool

M. Punniyamoorthy; R. Murali
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