Issues

A new goal-directed benchmarking for supplier selection in the presence of undesirable outputs

Majid Azadi; Reza Farzipoor Saen; Kamyar Hosseinzadeh Zoroufchi
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Effect of change – a longitudinal study into the changing manufacturing structures

Markku Kuula; Antero Putkiranta; Jarmo Toivanen
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Managing and improving robot spot welding efficiency: a benchmarking study

Raed El-Khalil
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Benchmarking to improve a strategy and marketing in pharmaceuticals

Anatoliy G. Goncharuk; Maryna Getman
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Reconfiguration of supply chain network: an ISM-based roadmap to performance

Navin K. Dev; Ravi Shankar; Prasanta Kumar Dey
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Green supplier appraisement in fuzzy environment

Nitin Kumar Sahu; Saurav Datta; Siba Sankar Mahapatra
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Effects of cultural assimilation on the performance of a construction project – evidence from UAE

Asad Ullah Khan
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Moments of angst: A critical incident approach to designing customer-experience value systems

Amydee M. Fawcett; Stanley E. Fawcett; M. Bixby Cooper; Kristine S. Daynes
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Measuring Data Quality for Ongoing Improvement: A Data Quality Assessment Framework

Krista Engemann
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