Issues

Multi-sector framework for benchmarking in facilities management

Yewande Adetoro Adewunmi; Reuben Iyagba; Modupe Omirin
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Product benchmarking in the air cargo industry: Non-parametric measurement of an aircraft value for money

Corrado lo Storto
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Quantifying SWOT analysis for the Indian coal mining industry using Fuzzy DEMATEL

Sorokhaibam Khaba; Chandan Bhar
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Relation between marketing expenses and bank’s financial position: Ukrainian reality

Khmarskyi Valentyn; Roman Pavlov
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Multi-criterion and multi-period performance benchmarking of products and services: Discovering hidden performance gaps

Henry H. Bi
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Benchmarking fuzzy logic and ANFIS approaches for leanness evaluation in an Indian SME: A case study

Rohit Agrawal; P. Asokan; S. Vinodh
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Longer, faster and heavier freight trains: Is this the solution for European railways? Findings from a case study

Dewan Md Zahurul Islam; Phil N. Mortimer
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A classification scheme for representing the variation in business and supply chain performance in Indian manufacturing industry

Gunjan Soni; Rambabu Kodali
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Measuring business sustainability in food service operations: a case study in the fast food industry

Ha Minh Vu; Hing Kai Chan; Ming K. Lim; Anthony S.F. Chiu
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An application of data envelopment analysis for Korean banks with negative data

Yong Joo Lee; Seong-Jong Joo; Hong Gyun Park
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Strategies for modern operations management: Answers from European manufacturing companies

Andrea Chiarini; Emidia Vagnoni
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Impact of participation on behaviour outcomes in health care service

Sabita Mahapatra
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Conceptualizing trust with cultural perspective in international business operations

Mian Ajmal; Petri Helo; Rassel Kassem
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