Jaideep Motwani
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Journal Articles

Unmasking healthcare supply chain cost drivers in the United States

Jean C. Essila, Jaideep Motwani
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2024) 31 (4): 1350–1382.
https://doi.org/10.1108/BIJ-02-2023-0072
Published: 08 June 2023
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Journal Articles

The mediating role of customer related performance outcomes on the relationship between customer integration and firm performance: An empirical investigation in Indian context

Nikhat Afshan, Jaideep Motwani
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2018) 25 (7): 2184–2197.
https://doi.org/10.1108/BIJ-11-2016-0178
Published: 01 October 2018
View article titled, The mediating role of customer related performance outcomes on the relationship between customer integration and firm performance: An empirical investigation in Indian context
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Journal Articles

Process benchmarking: a new tool to improve the performance of overhead areas

Ronald Gleich, Jaideep Motwani, Andreas Wald
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2008) 15 (3): 242–256.
https://doi.org/10.1108/14635770810876584
Published: 30 May 2008
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Journal Articles

A quality competitiveness index for benchmarking

Ashok Kumar, Jaideep Motwani, Ceasar Douglas, Narayan Das
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (1999) 6 (1): 12–21.
https://doi.org/10.1108/14635779910258139
Published: 01 March 1999
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Journal Articles

Managing innovation in French small and medium‐ sized enterprises: an empirical study

Klas Soderquist, J.J. Chanaron, Jaideep Motwani
Journal: Benchmarking: An International Journal
Benchmarking for Quality Management & Technology (1997) 4 (4): 259–272.
https://doi.org/10.1108/14635779710195104
Published: 01 December 1997
View article titled, Managing innovation in French small and medium‐ sized enterprises: an empirical study
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Journal Articles

A comprehensive model for implementing total quality management in higher education

Ramona Kay Michael, Victor E. Sower, Jaideep Motwani
Journal: Benchmarking: An International Journal
Benchmarking for Quality Management & Technology (1997) 4 (2): 104–120.
https://doi.org/10.1108/14635779710174945
Published: 01 June 1997
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Journal Articles

Implementing quality management in the hospitality industry: Current efforts and future research directions

Jaideep Motwani, Ashok Kumar, Mohamed A. Youssef
Journal: Benchmarking: An International Journal
Benchmarking for Quality Management & Technology (1996) 3 (4): 4–16.
https://doi.org/10.1108/14635779610153327
Published: 01 December 1996
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Journal Articles

Implementation of TQM/CQI in the health‐care industry: A comprehensive model

Leon W. Brashier, Victor E. Sower, Jaideep Motwani, Michael Savoie
Journal: Benchmarking: An International Journal
Benchmarking for Quality Management & Technology (1996) 3 (2): 31–50.
https://doi.org/10.1108/14635779610118687
Published: 01 June 1996
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