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Mitigating process improvement project failures: leveraging organizational responses and lessons learned

Mariam Bader, Raja Jayaraman, Jiju Antony, Ravindra S. Goonetilleke, Kevin Linderman, Roger Hoerl

Benchmarking: An International Journal (2026) 33 (3): 793–819.

https://doi.org/10.1108/BIJ-06-2024-0526

Published: 26 December 2024

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Journal Articles

An empirical investigation on the deployment of operational excellence in SMEs

Satyajit Mahato, Amit Rai Dixit, Rajeev Agrawal, Jiju Antony, Jose Arturo Garza-Reyes, Anbesh Jamwal

Benchmarking: An International Journal (2024) 31 (9): 3190–3215.

https://doi.org/10.1108/BIJ-05-2022-0297

Published: 04 September 2023

View article titled, An empirical investigation on the deployment of operational excellence in SMEs

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Analyzing critical success factors of Lean Six Sigma for implementation in Indian manufacturing MSMEs using best-worst method

Sandeep Kumar, Vikas Swarnakar, Rakesh Kumar Phanden, Jiju Antony, Raja Jayaraman, Dinesh Khanduja

Benchmarking: An International Journal (2024) 31 (9): 2960–2983.

https://doi.org/10.1108/BIJ-08-2022-0540

Published: 11 August 2023

View article titled, Analyzing critical success factors of Lean Six Sigma for implementation in Indian manufacturing MSMEs using best-worst method

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Journal Articles

How do the technological capability and strategic flexibility of an organization impact its successful implementation of Industry 4.0? A qualitative viewpoint

Michael Sony, Jiju Antony, Olivia Mc Dermott

Benchmarking: An International Journal (2023) 30 (3): 924–949.

https://doi.org/10.1108/BIJ-09-2021-0541

Published: 18 April 2022

View article titled, How do the technological capability and strategic flexibility of an organization impact its successful implementation of Industry 4.0? A qualitative viewpoint

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Journal Articles

How do organizations implement an effective LSS initiative? A qualitative study

Michael Sony, Jiju Antony, Subhash Naik

Benchmarking: An International Journal (2020) 27 (5): 1657–1681.

https://doi.org/10.1108/BIJ-10-2019-0451

Published: 13 May 2020

View article titled, How do organizations implement an effective LSS initiative? A qualitative study

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Journal Articles

Lean readiness within emergency departments: a conceptual framework

Mohamad Alnajem, Jose Arturo Garza-Reyes, Jiju Antony

Benchmarking: An International Journal (2019) 26 (6): 1874–1904.

https://doi.org/10.1108/BIJ-10-2018-0337

Published: 26 June 2019

View article titled, Lean readiness within emergency departments: a conceptual framework

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Journal Articles

Assessment of critical failure factors (CFFs) of Lean Six Sigma in real life scenario: Evidence from manufacturing and service industries

Raja Sreedharan V., Gopikumar V., Smitha Nair, Ayon Chakraborty, Jiju Antony

Benchmarking: An International Journal (2018) 25 (8): 3320–3336.

https://doi.org/10.1108/BIJ-10-2017-0281

Published: 29 November 2018

View article titled, Assessment of critical failure factors (CFFs) of Lean Six Sigma in real life scenario: Evidence from manufacturing and service industries

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Journal Articles

Integrating quality function deployment and benchmarking to achieve greater profitability

Ashok Kumar, Jiju Antony, Tej S. Dhakar

Benchmarking: An International Journal (2006) 13 (3): 290–310.

https://doi.org/10.1108/14635770610668794

Published: 01 May 2006

View article titled, Integrating quality function deployment and benchmarking to achieve greater profitability

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Mitigating process improvement project failures: leveraging organizational responses and lessons learned

An empirical investigation on the deployment of operational excellence in SMEs

Analyzing critical success factors of Lean Six Sigma for implementation in Indian manufacturing MSMEs using best-worst method

How do the technological capability and strategic flexibility of an organization impact its successful implementation of Industry 4.0? A qualitative viewpoint

How do organizations implement an effective LSS initiative? A qualitative study

Lean readiness within emergency departments: a conceptual framework

Assessment of critical failure factors (CFFs) of Lean Six Sigma in real life scenario: Evidence from manufacturing and service industries

Integrating quality function deployment and benchmarking to achieve greater profitability

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