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Journal Articles

Benchmarking bike-sharing systems: an analysis of the sustainable potential of use-oriented solutions

Aline Cervi Inhof, Paulo Augusto Cauchick-Miguel, Suzana Regina Moro, Thayla Tavares de Sousa Zomer

Benchmarking: An International Journal (2024) 31 (1): 121–139.

https://doi.org/10.1108/BIJ-02-2022-0136

Published: 24 January 2023

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Journal Articles

Conceptualisation of the service experience by means of a literature review

Alexandre Meira de Vasconcelos, Rodrigo Barichello, Álvaro Lezana, Fernando A. Forcellini, Marcelo Gitirana Gomes Ferreira, Paulo Augusto Cauchick Miguel

Benchmarking: An International Journal (2015) 22 (7): 1301–1314.

https://doi.org/10.1108/BIJ-08-2013-0078

Published: 05 October 2015

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Journal Articles

Benchmarking Six Sigma implementation in services companies operating in an emerging economy

Paulo Augusto Cauchick Miguel, Marly Monteiro de Carvalho

Benchmarking: An International Journal (2014) 21 (1): 62–76.

https://doi.org/10.1108/BIJ-03-2012-0014

Published: 25 February 2014

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Journal Articles

Benchmarking QFD application for developing packaging products: A comparison between a company in Italy and one in Brazil

Paulo Augusto Cauchick Miguel

Benchmarking: An International Journal (2013) 20 (3): 419–433.

https://doi.org/10.1108/14635771311318162

Published: 24 May 2013

View article titled, Benchmarking QFD application for developing packaging products: A comparison between a company in Italy and one in Brazil

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Journal Articles

Benchmarking the use of tools and techniques in the Six Sigma programme based on a survey conducted in a developing country

Paulo Augusto Cauchick Miguel, Eduardo Satolo, João Marcos Andrietta, Felipe Araújo Calarge

Benchmarking: An International Journal (2012) 19 (6): 690–708.

https://doi.org/10.1108/14635771211284279

Published: 19 October 2012

View article titled, Benchmarking the use of tools and techniques in the Six Sigma programme based on a survey conducted in a developing country

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Journal Articles

Benchmarking Six Sigma application in Brazil: Best practices in the use of the methodology

Paulo Augusto Cauchick Miguel, João Marcos Andrietta

Benchmarking: An International Journal (2009) 16 (1): 124–134.

https://doi.org/10.1108/14635770910936559

Published: 27 February 2009

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Journal Articles

Benchmarking practices of quality function deployment: results from a field study

Paulo Augusto Cauchick Miguel, José Antonio Carnevalli

Benchmarking: An International Journal (2008) 15 (6): 657–676.

https://doi.org/10.1108/14635770810915887

Published: 24 October 2008

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Benchmarking bike-sharing systems: an analysis of the sustainable potential of use-oriented solutions

Conceptualisation of the service experience by means of a literature review

Benchmarking Six Sigma implementation in services companies operating in an emerging economy

Benchmarking QFD application for developing packaging products: A comparison between a company in Italy and one in Brazil

Benchmarking the use of tools and techniques in the Six Sigma programme based on a survey conducted in a developing country

Benchmarking Six Sigma application in Brazil: Best practices in the use of the methodology

Benchmarking practices of quality function deployment: results from a field study

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