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R.N. Anantharaman
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Journal Articles
Provider‐perceived dimensions of total quality management in healthcare
Available to Purchase
Benchmarking: An International Journal (2008) 15 (6): 693–722.
Published: 24 October 2008
Journal Articles
Patient‐perceived dimensions of total quality service in healthcare
Available to Purchase
Benchmarking: An International Journal (2008) 15 (5): 560–583.
Published: 29 August 2008
