R.N. Anantharaman
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Journal Articles

Provider‐perceived dimensions of total quality management in healthcare

Mayuri Duggirala, Chandrasekharan Rajendran, R.N. Anantharaman
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2008) 15 (6): 693–722.
https://doi.org/10.1108/14635770810915904
Published: 24 October 2008
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Journal Articles

Patient‐perceived dimensions of total quality service in healthcare

Mayuri Duggirala, Chandrasekharan Rajendran, R.N. Anantharaman
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2008) 15 (5): 560–583.
https://doi.org/10.1108/14635770810903150
Published: 29 August 2008
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