Rocio Rodriguez
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Journal Articles

A nomological network of satisfaction indicators for B2B service providers in sales roles

Rocio Rodriguez, Göran Svensson, Nils M. Høgevold, Mornay Roberts-Lombard, Jyh-Liang Guan, Ke Lin Chen
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2026) 33 (13): 56–91.
https://doi.org/10.1108/BIJ-01-2026-0005
Published: 13 July 2026
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Journal Articles

Benchmarking meta-analytical conceptualizations of B2B seller skills against empirical evidence in services firms

Nils M. Høgevold, Rocio Rodríguez, Carmen Otero-Neira, Göran Svensson
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2024) 31 (3): 884–902.
https://doi.org/10.1108/BIJ-10-2021-0598
Published: 07 April 2023
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Journal Articles

Organizational logic to prioritize between the elements of triple bottom line

Rocio Rodriguez, Goran Svensson, David Eriksson
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2018) 25 (6): 1626–1640.
https://doi.org/10.1108/BIJ-02-2017-0027
Published: 06 August 2018
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