Surajit Bag
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Journal Articles

Harnessing digital twin technology to enhance resilience in humanitarian supply chains: an empirical study

Gautam Srivastava, Surajit Bag
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2026) 33 (6): 1801–1820.
https://doi.org/10.1108/BIJ-12-2024-1143
Published: 18 March 2025
View article titled, Harnessing digital twin technology to enhance resilience in humanitarian supply chains: an empirical study
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Journal Articles

Dynamic capabilities of blockchain technology for resilient–sustainable–survival supply chain: empirical evidence from the manufacturing and assembling firms

Azz-Eddine Meafa, Abla Chaouni Benabdellah, Kamar Zekhnini, Surajit Bag
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2026) 33 (5): 1434–1458.
https://doi.org/10.1108/BIJ-03-2024-0244
Published: 25 February 2025
View article titled, Dynamic capabilities of blockchain technology for resilient–sustainable–survival supply chain: empirical evidence from the manufacturing and assembling firms
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Journal Articles

Forging a sustainable path: improving India’s (Bharat’s) coal mining operations for a better tomorrow

Hasanuzzaman, Kaustov Chakraborty, Surajit Bag
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2025) 32 (2): 513–549.
https://doi.org/10.1108/BIJ-08-2023-0572
Published: 12 January 2024
View article titled, Forging a sustainable path: improving India’s (Bharat’s) coal mining operations for a better tomorrow
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Journal Articles

Restorative supply chain practices in a circular economy and supply chain sustainability performance: the moderating effect of the perceived professional status of supply chain managers

Surajit Bag
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2025) 32 (1): 166–193.
https://doi.org/10.1108/BIJ-07-2023-0455
Published: 27 November 2023
View article titled, Restorative supply chain practices in a circular economy and supply chain sustainability performance: the moderating effect of the perceived professional status of supply chain managers
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Journal Articles

Unveiling metaverse potential in supply chain management and overcoming implementation challenges: an empirical study

Surajit Bag, Muhammad Sabbir Rahman, Gautam Srivastava, Santosh Kumar Shrivastav
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2025) 32 (11): 79–108.
https://doi.org/10.1108/BIJ-05-2023-0314
Published: 28 August 2023
View article titled, Unveiling metaverse potential in supply chain management and overcoming implementation challenges: an empirical study
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Journal Articles

Humanitarian supply chain management in the digital age: a hybrid review using published literature and social media data

Santosh Kumar Shrivastav, Surajit Bag
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2024) 31 (7): 2267–2301.
https://doi.org/10.1108/BIJ-04-2023-0273
Published: 18 July 2023
View article titled, Humanitarian supply chain management in the digital age: a hybrid review using published literature and social media data
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Journal Articles

Perceived challenges affecting user engagement in online community: an analysis of interrelationships and interaction

Anuradha Yadav, Rajesh Kumar Singh, Ruchi Mishra, Surajit Bag
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2024) 31 (4): 1320–1349.
https://doi.org/10.1108/BIJ-11-2022-0710
Published: 09 June 2023
View article titled, Perceived challenges affecting user engagement in online community: an analysis of interrelationships and interaction
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Journal Articles

From resources to sustainability: a practice-based view of net zero economy implementation in small and medium business-to-business firms

Surajit Bag
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2024) 31 (6): 1876–1894.
https://doi.org/10.1108/BIJ-01-2023-0056
Published: 02 May 2023
View article titled, From resources to sustainability: a practice-based view of net zero economy implementation in small and medium business-to-business firms
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Journal Articles

Circular economy practices in the leather products industry toward waste valorization: an approach of sustainable environmental management

Mysha Maliha, Md. Abdul Moktadir, Surajit Bag, Alexandros I. Stefanakis
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2024) 31 (3): 731–798.
https://doi.org/10.1108/BIJ-10-2022-0628
Published: 11 April 2023
View article titled, Circular economy practices in the leather products industry toward waste valorization: an approach of sustainable environmental management
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Journal Articles

Examining behavioural intention of using smart health care technology among females: dynamics of social influence and perceived usefulness

Mohammad Osman Gani, Muhammad Sabbir Rahman, Surajit Bag, Md. Papul Mia
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2024) 31 (2): 330–352.
https://doi.org/10.1108/BIJ-09-2022-0585
Published: 28 February 2023
View article titled, Examining behavioural intention of using smart health care technology among females: dynamics of social influence and perceived usefulness
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Journal Articles

Modern-day marketing concepts based on face recognition and neuro-marketing: a review and future research directions

Gautam Srivastava, Surajit Bag
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2024) 31 (2): 410–438.
https://doi.org/10.1108/BIJ-09-2022-0588
Published: 28 February 2023
View article titled, Modern-day marketing concepts based on face recognition and neuro-marketing: a review and future research directions
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Journal Articles

Firms’ dynamic capabilities and supply chain risk management: a B2B perspective

Mohammad Osman Gani, Yoshi Takahashi, Surajit Bag, Muhammad Sabbir Rahman
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2023) 30 (10): 4119–4139.
https://doi.org/10.1108/BIJ-07-2022-0457
Published: 08 December 2022
View article titled, Firms’ dynamic capabilities and supply chain risk management: a B2B perspective
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Journal Articles

Examining the dark side of using gamification elements in online community engagement: an application of PLS-SEM and ANN modeling

Gautam Srivastava, Surajit Bag, Muhammad Sabbir Rahman, Jan Harm Christiaan Pretorius, Mohammad Osman Gani
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2023) 30 (9): 2921–2947.
https://doi.org/10.1108/BIJ-03-2022-0160
Published: 18 July 2022
View article titled, Examining the dark side of using gamification elements in online community engagement: an application of PLS-SEM and ANN modeling
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Journal Articles

Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion

Surajit Bag, Gautam Srivastava, Md Mamoon Al Bashir, Sushma Kumari, Mihalis Giannakis, Abdul Hannan Chowdhury
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2022) 29 (7): 2074–2098.
https://doi.org/10.1108/BIJ-07-2021-0415
Published: 28 September 2021
View article titled, Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion
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Journal Articles

Assessing vulnerability of informal floating workers in Bangladesh before and during COVID-19 pandemic: a multi-method analysis

Shafiqul Alam, Ziaul Haq Adnan, Mohammed Abdul Baten, Surajit Bag
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2022) 29 (5): 1677–1702.
https://doi.org/10.1108/BIJ-06-2021-0329
Published: 24 August 2021
View article titled, Assessing vulnerability of informal floating workers in Bangladesh before and during COVID-19 pandemic: a multi-method analysis
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Journal Articles

Destination brand equity and tourist's revisit intention towards health tourism: an empirical study

Muhammad Sabbir Rahman, Surajit Bag, Hasliza Hassan, Md Afnan Hossain, Rajesh Kumar Singh
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2022) 29 (4): 1306–1331.
https://doi.org/10.1108/BIJ-03-2021-0173
Published: 23 July 2021
View article titled, Destination brand equity and tourist's revisit intention towards health tourism: an empirical study
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Journal Articles

Measuring of job satisfaction: the use of quality of work life factors

Pavitra Dhamija, Shivam Gupta, Surajit Bag
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2019) 26 (3): 871–892.
https://doi.org/10.1108/BIJ-06-2018-0155
Published: 28 January 2019
View article titled, Measuring of job satisfaction: the use of quality of work life factors
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Journal Articles

Industry 4.0 and supply chain sustainability: framework and future research directions

Surajit Bag, Arnesh Telukdarie, J.H.C. Pretorius, Shivam Gupta
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2021) 28 (5): 1410–1450.
https://doi.org/10.1108/BIJ-03-2018-0056
Published: 20 December 2018
View article titled, Industry 4.0 and supply chain sustainability: framework and future research directions
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Journal Articles

Importance of innovation and flexibility in configuring supply network sustainability

Surajit Bag, Shivam Gupta, Arnesh Telukdarie
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2018) 25 (9): 3951–3985.
https://doi.org/10.1108/BIJ-06-2017-0132
Published: 29 November 2018
View article titled, Importance of innovation and flexibility in configuring supply network sustainability
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Journal Articles

Sustainability strategies in the Indian leather industry: an empirical analysis

Sandeep Gupta, Shivam Gupta, Pavitra Dhamija, Surajit Bag
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2018) 25 (3): 797–814.
https://doi.org/10.1108/BIJ-06-2017-0140
Published: 03 April 2018
View article titled, Sustainability strategies in the Indian leather industry: an empirical analysis
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