... proactivity Environmental performance Empirical study Structural equation modeling (SEM) Greece Green supply chain management (GSCM) has been gaining in interest among researchers and practitioners of supply chain management, operations and logistics, especially over the last decade (Asif et...

... a sample of service organisations from three countries (131 from Greece, 70 from Mexico and 151 from Spain). TQM factors and their impact on employee and customer satisfaction were analysed separately for each country. Exploratory factor analyses, coupled with multiple linear regression analyses, were...

... at: gboskou@hua.gr 14 02 2017 28 06 2017 28 11 2017 04 03 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Greece Benchmarking Hygiene Food safety management The methodology of benchmarking could be based...

... clinical departments in 15 hospitals in Greece and their technical efficiency was assessed by the use of data envelopment analysis. The proposed model used the number of nursing staff, medical specialists and department beds, pharmaceutical expenditure and clinical leadership job satisfaction as inputs...

... Business excellence Self assessment Total quality management Greece Hotels Today's extremely competitive business arena and the rapid changes in markets worldwide have forced organizations to adjust their way of working. To confront with these changes, organizations in any sector, of any size...

.... To adequately operationalise the BSC into a PM concept for TWUs and their managers. 2. To get a first insight from the above operationalization in order to propose the conceptual framework based on these insights. Balanced scorecard Training Vocational training Civil service Greece...

.../methodology/approach The proposed approach consists of two parts. The former is the comprehension of the supply chain processes within the parapharmaceutical industry in Greece, and the latter is the use of an analytic network process (ANP)‐based method for the selection of the best offer. Findings...