...Abroon Qazi; M.K.S. Al-Mhdawi Purpose This study aims to address a gap in traditional university ranking methodologies by investigating the interrelations among key indicators featured in the QS rankings, within the broader context of benchmarking in higher education. Design/methodology...

... the role of interactivity in higher education and its influence on students' behavioral outcomes, specifically focusing on soft skills and personality upgradation. Design/methodology/approach A quasi-experimental research design was carried out for post-graduate students undergoing a business...

...Atul Kumar Sahu; Rakesh D. Raut Purpose Educational policies, integrated practices, obliged strategies and notable benchmarks are always required by the higher educational institutions (HEIs) for operating business ventures into competent boundaries and to preside toward the overall new business...

...-university comparisons. The fact that different universities and programmes have different numbers of student places and applications led to the decision that the research should adopt a benchmarking approach utilising the most relevant quantitative data available. Benchmarking in higher education is well...

... , Dr Sophia Xiaoxia Duan can be contacted at: sduan@csu.edu.au 12 10 2017 07 06 2018 14 07 2018 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Benchmarking Data envelopment analysis Strategic group analysis Higher education...

... in the UK, using university-wide data; namely, the Chartered Institute of Personnel and Development (2016) , DLA Piper (2015) , the Higher Education Statistical Agency (2018) , the Universities and Colleges Employers Association (2014) and the Workforce Employment Relations Study (2013) . In addition...

...Kwok Hung Lau; Tri Khai Lam; Booi Hon Kam; Mathews Nkhoma; Joan Richardson Purpose The purpose of this paper is to propose a scalable quantitative approach to evaluate alignment within and between courses and programs in higher education for benchmarking purpose. Design/methodology/approach...

...Konstantina Tasopoulou; George Tsiotras Purpose The purpose of this paper is to investigate the extent to which higher education institutions can benefit from the implementation of benchmarking practices. Thus, the aim of this research is to point out the structure and applications of quality...

...Kong Fah Tee Purpose – The purpose of this paper is to provide a common framework for benchmarking practices used in higher education. Design/methodology/approach – An electronic questionnaire survey was distributed to senior management team and senior administrators among the top 200 UK...

... (MBNQA) criteria guide implementation of TQM in higher education. In European countries a similar TQM model known as EFQM has been adopted both in industry and universities. But in Indian context there is no reference model for TQM implementation in higher education. As ISO 9001:2000 guidelines partially...

...M. Ruhul Amin; Nafeez A. Amin This paper discusses the efficacy of a model of benchmarking toward best practices in learning assessment in higher education. It outlines the need for best practices in learning assessment and reports findings on a comprehensive model of assessing learning outcomes...

...Ramona Kay Michael; Victor E. Sower; Jaideep Motwani Based on an extensive review of literature on total quality management (TQM) in higher education, proposes a specific definition of “customer” and develops a comprehensive TQM model that comprises eight steps. The definition of “customer...