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Keywords: Indexes
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Journal Articles
Benchmarking: An International Journal (1999) 6 (1): 12–21.
Published: 01 March 1999
... in terms of the impact on the degree of competitiveness imparted to a firm by a competitiveness dimension. In this paper, we propose a quantitative measure – quality competitiveness index (QCI) – to determine the degree to which a firm’s quality practices and policies are instrumental in improving its...
