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Keywords: Internet
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Journal Articles
Benchmarking: An International Journal (2010) 17 (4): 491–515.
Published: 13 July 2010
... Internet Communication technologies The choice of the best architecture is linked with the company strategy and objectives (Puschmann and Alt, 2005). Indeed, the buyer‐hosted architecture can be useful to pool enterprise‐wide demand and optimize procurement processes, while a seller hosted...
Journal Articles
Journal Articles
Journal Articles
Benchmarking: An International Journal (2007) 14 (4): 465–481.
Published: 17 July 2007
...Katja Rajaniemi Purpose Adjusting a company to its competitive environment is often done without proper knowledge of the competitive environment. This paper seeks to describe methods and tools that could be used to improve internet‐based scanning of the competitive environment. In addition...
Journal Articles
Benchmarking: An International Journal (2007) 14 (3): 306–319.
Published: 05 June 2007
... of internet economy. The use of Rosettanet Standards is to achieve the effectiveness and efficiency of message exchange and consequently gain mutual benefits by means of agile response for cross‐organizational co‐operation. Design/methodology/approach The common service gateway is modeled by taking...
Journal Articles
Benchmarking: An International Journal (2007) 14 (2): 172–185.
Published: 17 April 2007
... study helps uncover the factors of success, the priorities of implementation in EG initiatives, and the effective approaches to be followed. © Emerald Group Publishing Limited 2007 Government Internet Success Change management Communication technologies These days, the use...
Journal Articles
Benchmarking: An International Journal (2006) 13 (3): 355–373.
Published: 01 May 2006
...Jaideep G. Motwani; Victor E. Sower; Nancy M. Levenburg Purpose The importance of using the internet to achieve competitive advantage has been well‐documented. An ever‐expanding array of technologies exist that enable firms to accomplish customer service online. Yet for many firms, determining...
Journal Articles
Benchmarking: An International Journal (2006) 13 (1-2): 174–189.
Published: 01 January 2006
... the consistency of the interpretations, and we re‐organized the order in which the components appeared on the sheet to simplify the data collection process. Hugues Boisvert can be contacted at: hugues.boisvert@hec.ca © Emerald Group Publishing Limited 2006 Benchmarking Internet Worldwide web...
Journal Articles
Benchmarking: An International Journal (2006) 13 (1-2): 68–80.
Published: 01 January 2006
...Angappa Gunasekaran; Goran D. Putnik; A.M. Ahmed; M. Zairi; S.A. Alwabel Purpose To examine issues related to the development of the internet and e‐commerce (EC) in the Kingdom of Saudi Arabia. Design/methodology/approach Two surveys were sent out following a pilot project to gather data...
Journal Articles
Benchmarking: An International Journal (2003) 10 (1): 54–64.
Published: 01 February 2003
...Hong Liu; Shouhong Wang; Teng Fei Online auctions on the Internet have become popular. However, the communication techniques currently used in the online auction industry are primarily based on unicast technology. Unicast‐based online auctions suffer from unbearable delay of the communication...
Journal Articles
Benchmarking: An International Journal (2002) 9 (2): 154–165.
Published: 01 May 2002
... Internet Business development Computer software During the last decades many companies have used electronic data interchange (EDI) technology and value added networks (VAN) to exchange their business documents in an integrated way (Emmelhainz, 1993). However, the complexity and high cost of EDI...
Journal Articles
Benchmarking: An International Journal (2002) 9 (2): 122–132.
Published: 01 May 2002
..., an ESPRIT project that was designed to increase awareness of e‐commerce amongst small and medium enterprises (SMEs). As part of this work, an inventory of 150 Internet SMEs was compiled. A qualitative study was then carried out with a subset of 27 companies, whose activities were judged to represent best...
Journal Articles
Benchmarking: An International Journal (2002) 9 (2): 182–189.
Published: 01 May 2002
.... (2) Sales interface: direct customer order intake, shopping registration of individual readers; indirect via Associates. © MCB UP Limited 2002 Internet Business development Case studies Success Methodology Today, the Internet and electronic commerce (EC...
Journal Articles
Benchmarking: An International Journal (2002) 9 (2): 133–145.
Published: 01 May 2002
...Kevin McCormack; Katie Kasper The realities of today’s digital economy are requiring and enabling dramatically improved levels of supply chain efficiency and effectiveness. The business‐to‐business (B2B) or extended digital supply chain, enabled by Internet technologies, is specifically being...
Journal Articles
Journal Articles
Benchmarking: An International Journal (2002) 9 (2): 146–153.
Published: 01 May 2002
... of social, technological, financial and legal issues, and the road map formulated in collaboration between the government and the private sector to diffuse e‐commerce in Egypt. © MCB UP Limited 2002 Internet Developing countries Information technology Communications Egypt Over...
Journal Articles
Benchmarking: An International Journal (2002) 9 (2): 166–181.
Published: 01 May 2002
... is now more eminent as the corporate network, processes, and critical business data are vulnerable to attacks by anyone having Internet access (Abela and Sacconaghi, 1997; Derivion Corp., 1999; Segev et al., 1998; Walker and Cavanaugh, 1998). What has been observed, however, is that most...
Journal Articles
Benchmarking: An International Journal (2002) 9 (1): 62–85.
Published: 01 March 2002
..., is having a deeper and more rapid impact than ever before. This paper presents a brief comparative benchmarking study of leading enterprise performance management systems. Also, discusses the merits of bespoke Internet technology development and out‐of‐the‐box portal functionalities. An analysis of key...
Journal Articles
Benchmarking: An International Journal (2001) 8 (5): 431–452.
Published: 01 December 2001
... category can be quickly identified. These can then be targeted for a more specific and in‐depth process benchmarking study. © MCB UP Limited 2001 Performance measurement Benchmarking Internet Over the last ten years business excellence, performance measurement, and benchmarking...
Journal Articles
Benchmarking: An International Journal (2001) 8 (3): 240–250.
Published: 01 August 2001
...Joel D. Wisner; William J. Corney Customer feedback capabilities and mechanisms were identified and evaluated in30 bank and credit union sites in Las Vegas, Nevada, USA. Additionally, 82 US Internet bank sites were identified and evaluated withrespect to their customer feedback capabilities...

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