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Keywords: O15
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Journal Articles
Benchmarking: An International Journal (2022) 29 (2): 411–433.
Published: 10 June 2021
... on employee's distinctiveness leads to an increase in employee retention (Noble, 2013) as well as motivates them to deliver high-quality customer service for gaining a benefit over other employees (Papasolomou-Doukakis, 2002). L81 L96 O15 Employee orientation Customer relationship management...
