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1-8 of 8
Keywords: Operational excellence
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Journal Articles
The influence of digital maturity on sustainable and resilient practices in hotel operations: a structural model analysis
Available to Purchase
Benchmarking: An International Journal 1–28.
Published: 01 April 2026
... maturity (DM) on essential hotel practices – Environmental Management (EMP), Community-Oriented Practices (COP), Employee-Oriented Practices (EOP) and Operational Excellence (OE) – and their resulting effects on hotel sustainability and resilience. Design/methodology/approach The research employs...
Journal Articles
Challenges UK manufacturing companies endure towards advanced operational excellence maturity
Available to Purchase
Benchmarking: An International Journal 1–26.
Published: 24 February 2026
...Sanjay Bhasin Purpose This purpose of this study was to investigate the challenges faced by UK manufacturing organisations in adopting, implementing, scaling, and sustaining Operational Excellence (OpEx) practices. Design/methodology/approach An extensive literature review was complemented...
Journal Articles
Benchmarking the best practices of Lean Six Sigma in aerospace industry in India: a longitudinal multiple case analysis and roadmap for deployment
Available to Purchase
Benchmarking: An International Journal (2026) 33 (4): 1021–1049.
Published: 10 January 2025
... and Smollan, 2015). This is a critical factor for developing a roadmap for the LSS deployment. © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Lean Six Sigma Aerospace industry Multiple case study analysis Roadmap India Operational excellence...
Journal Articles
Management excellence practices in small- and medium-sized industries: proposition of an evaluation approach and application in an emerging country
Available to PurchaseMarco Antonio Pacheco Junior, Tiago F.A.C. Sigahi, Izabela Simon Rampasso, Lucas Gabriel Zanon, Walter Leal Filho, Rosley Anholon
Benchmarking: An International Journal (2026) 33 (1): 78–104.
Published: 26 November 2024
... only Management model Manufacturing firms Operational excellence Emerging economies Fuzzy theory Small and medium-sized industries (SMIs) play a significant role in the economies of virtually every nation (Carvalho and Medeiros, 2022 ; Durst et al., 2021 ; Kourriche...
Journal Articles
An empirical investigation on the deployment of operational excellence in SMEs
Available to PurchaseSatyajit Mahato, Amit Rai Dixit, Rajeev Agrawal, Jiju Antony, Jose Arturo Garza-Reyes, Anbesh Jamwal
Benchmarking: An International Journal (2024) 31 (9): 3190–3215.
Published: 04 September 2023
...Satyajit Mahato; Amit Rai Dixit; Rajeev Agrawal; Jiju Antony; Jose Arturo Garza-Reyes; Anbesh Jamwal Purpose This study investigates the quantitative aspect of the various strains of operational excellence (OE) and competitive-potential (CP) in the SME sector. It has five steps, i.e., identifying...
Journal Articles
Characterization of Lean Six Sigma projects in healthcare settings: empirical research
Available to PurchaseJuliano Endrigo Sordan, Clésio Aparecido Marinho, Pedro Carlos Oprime, Márcio Lopes Pimenta, Roy Andersson
Benchmarking: An International Journal (2023) 30 (10): 4058–4075.
Published: 19 December 2022
...Juliano Endrigo Sordan; Clésio Aparecido Marinho; Pedro Carlos Oprime; Márcio Lopes Pimenta; Roy Andersson Purpose This paper aims to characterize a sample of Lean Six Sigma (LSS) projects in healthcare settings and discuss some specificities of operational excellence (OPEX) initiatives...
Journal Articles
Measuring the financial impact of equipment performance improvement: ISB and IEB metrics
Available to PurchaseLuis Alejandro Gólcher-Barguil, Simon Peter Nadeem, Jose Arturo Garza-Reyes, Ashutosh Samadhiya, Anil Kumar
Benchmarking: An International Journal (2023) 30 (7): 2408–2431.
Published: 20 June 2022
... © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Operational excellence Equipment performance Monetary benefit Equipment improvement Financial impact Increasing competition and growing production capacity demand more resources (Nadeem...
Journal Articles
Six Sigma with C-K theory for innovations in operational excellence: a case study
Available to Purchase
Benchmarking: An International Journal (2019) 26 (7): 2105–2121.
Published: 12 July 2019
...Michael Sony; Subhash Naik Purpose Six Sigma is a well-established powerful business strategy for achieving operational excellence (OPEX). However, previous studies have suggested that the Six Sigma may negatively impact organizational creativity and innovation. The C-K theory is one of the most...
