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Journal Articles

The digital catalyst: how platform capability drives circular practices in SMEs

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Abdullah Kaid Al-Swidi, Hamid Mahmood Gelaidan, Mohammed A. Al-Hakimi, Ibraheem Saleh Al Koliby, Abdulalem Mohammed
Journal: The Bottom Line
The Bottom Line 1–23.
https://doi.org/10.1108/BL-11-2025-0241
Published: 03 June 2026
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Journal Articles

Exploring motivational drivers of AI chatbot adoption in emerging markets: insights from the stimulus-organism-response model for service automation

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Abdulalem Mohammed, Alberto Ferraris
Journal: The Bottom Line
The Bottom Line (2026) 39 (3): 299–319.
https://doi.org/10.1108/BL-11-2024-0189
Published: 18 September 2025
View article titled, Exploring motivational drivers of AI chatbot adoption in emerging markets: insights from the stimulus-organism-response model for service automation
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