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Keywords: Information misuse
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Journal Articles
Journal:
The Bottom Line
The Bottom Line (2017) 30 (2): 132–150.
Published: 14 August 2017
... and communication variables impact customers’ unfairness perceptions. This paper examines the importance of these variables, in the context of an AD framework, to help explain unfairness and consider the implications. Originality/value To explain information misuse and unfairness perceptions, the paper develops...
