Chapter 5: Embedding Distributed Systems into Organizations: How Blockchain Reinforces Transparency And Accountability in PA’s New Governance Models

Blockchain proved to be more than the technology behind Bitcoin: transparency, durability and distributed data access are features potentially useful in various fields. The need for a modern and improved public sector is often connected with a call for a transformation increasingly centered on the system of relations with its external stakeholders. Thus, the organizational change is no longer confined only to its internal management systems. The new challenges of public sector require a new way of organizing relationships with multiple actors, employed in various capacities in the political and organizational processes that the single PA should manage. To this aim, public administration change and innovation might be based on a collective process through which relationships and actors’ opportunities arise and blockchain could support and sometimes enable this kind of transformation.