Chapter 3: Navigating Uncertainty During Crisis: Insights Into the Experiences of Three Western Australian Principals

This chapter examines the experiences of three principals in Western Australia, where border closures created a distinct experience of the crisis. These leaders adapted their leadership style to prioritize relationships, communication, and care throughout the crisis. The analysis of the principals’ approach highlights how leaders drew upon their prior experiences and personality traits to navigate new and complex responsibilities. The findings also show the significance of care and teamwork because of the increased social and emotional needs of the school’s stakeholders, particularly staff. Additionally, the chapter shows the extent to which these principals’ leadership practice changed as a result of dealing with the challenges of the crisis. Overall, the findings build on the previous and emerging findings of navigating crises; highlighting how leaders had to adapt and evolve their leadership practices over the course of the COVID-19 pandemic.