Chapter 4: Integrating Smart City Technologies for Sustainable Tourism Development in Dharamshala: Strategies, Challenges, and Community Impact
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Published:2025
Nihal Kapoor, Amrik Singh, 2025. "Integrating Smart City Technologies for Sustainable Tourism Development in Dharamshala: Strategies, Challenges, and Community Impact", Managing the Smart Revolution in Travel, Tourism and Hospitality, Anukrati Sharma, Shruti Arora, Priya Sodani
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Dharamshala, located in the Indian state of Himachal Pradesh, is renowned for its picturesque landscapes, vibrant Tibetan culture, attracting tourists worldwide. “Smart Cities and Sustainable Tourism in Dharamshala” explores the convergence of smart city projects with sustainable tourism in the region of Dharamshala, which is known for its abundant cultural history and natural splendor. Dharamshala’s smart city projects aim to combine sustainable practices in order to enhance visitor experiences while minimizing environmental consequences, as metropolitan regions worldwide aspire for technological growth. This chapter explores the role of technology in effective urban management, demonstrating how intelligent infrastructure and data analytics may enhance resource utilization, minimize waste, and enhance service provision. Furthermore, it underscores the need of conserving cultural heritage in upholding the distinct identity of the region, with a particular emphasis on utilizing digital resources for the sake of documentation and dissemination. The conversation includes the promotion of community involvement, which is crucial for the long-term growth of tourism, by including local stakeholders in the planning and decision-making procedures. This method not only guarantees the fair distribution of tourism income but also fosters a feeling of ownership and accountability toward environmental and heritage preservation. The chapter conducts a thorough analysis to demonstrate how Dharamshala may utilize smart city technologies to establish a tourism model that maintains a harmonious balance between ecological sustainability and cultural authenticity. This serves as a model for other towns with similar goals.
