Turning the Tide in Multinational Teams

Traditional multinational team (MNT) research has concentrated on negative phenomena such as in-group/out-group distinctions, social loafing, and pressures for convergence. In contrast, we examine instances where MNT members exhibit cross-national inclusive behavior, cross-national responsiveness, and cross-national divergence of ideas, which in turn result in positive outcomes such as cohesion, trust, and innovation. Furthermore, we identify important catalyzing mechanisms that effectively encourage these functional behaviors. For example, we highlight the importance of social categorization based on common group membership, social comparisons to referent others outside the team from other nations, and suspension of attributions based on national stereotypes – all of which will help turn the tide of the current research on MNTs.