Processes of legitimacy and justice pervade work organizations. Here we focus on how legitimacy (collective sources of support for an authority) and procedural justice (use of fair procedures) affect how individuals interpret and respond to situations involving unfair outcomes such as underpayment. We draw upon the legitimacy perspective of Walker and Zelditch and the procedural justice approach of Tyler to develop two new models, one in which the two factors constitute objective and independent contextual elements and one in which perceptions of legitimacy and procedural justice are reciprocal. Both models have implications for understanding fairness and compliance in organizations.

You do not currently have access to this chapter.
Don't already have an account? Register

Purchased this content as a guest? Enter your email address to restore access.

Please enter valid email address.
Email address must be 94 characters or fewer.