Advances in Industrial and Labor Relations, 2017: Shifts in Workplace Voice, Justice, Negotiation and Conflict Resolution in Contemporary Workplaces

Advances in Industrial and Labor Relations

Series Editors: David Lewin and Paul J. Gollan

Recent Volumes:

Volumes 1–2:Advances in Industrial and Labor Relations – Series Editor: David B. Lipsky
Volumes 3–4:Advances in Industrial and Labor Relations – Series Editors: David B. Lipsky and David Lewin
Volumes 5–6:Advances in Industrial and Labor Relations – Series Editors: David B. Lipsky, David Lewin and Donna Sockell
Volumes 7–16:Advances in Industrial and Labor Relations – Series Editors: David Lewin and Bruce E. Kaufman
Volume 17:Advances in Industrial and Labor Relations – Series Editors: David Lewin, Bruce E. Kaufman and Paul J. Gollan
Volume 18:Advances in Industrial and Labor Relations – Volume Editors: David Lewin, Bruce E. Kaufman and Paul J. Gollan
Volume 19:Rethinking Misbehavior and Resistance in Organizations – Volume Editors: Alison Barnes and Lucy Taksa
Volume 20:Advances in Industrial and Labor Relations – Volume Editors: David Lewin and Paul J. Gollan
Volume 21:Advances in Industrial and Labor Relations – Volume Editors: David Lewin and Paul J. Gollan
Volume 22:Managing and Resolving Workplace Conflict – Volume Editors: David B. Lipsky, Ariel C. Avgar and J. Ryan Lamare
Volume 23:Employee Voice in Emerging Economies – Volume Editors: Amanda Pyman, Paul J. Gollan, Adrian Wilkinson, Senia Kalfa and Cathy Xu

Advances in Industrial and Labor Relations, 2017: Shifts in Workplace Voice, Justice, Negotiation and Conflict Resolution in Contemporary Workplaces

Advances in Industrial and Labor Relations Volume 24

Edited By

David Lewin

University of California Los Angeles, Los Angeles, CA, USA

Paul J. Gollan

Sydney Business School, University of Wollongong, Sydney, Australia

United Kingdom – North America – Japan India – Malaysia – China

Emerald Publishing Limited

Howard House, Wagon Lane, Bingley BD16 1WA, UK

First edition 2018

Copyright © 2018 Emerald Publishing Limited

Reprints and permission service

No part of this book may be reproduced, stored in a retrieval system, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without either the prior written permission of the publisher or a licence permitting restricted copying issued in the UK by The Copyright Licensing Agency and in the USA by The Copyright Clearance Center. Any opinions expressed in the chapters are those of the authors. Whilst Emerald makes every effort to ensure the quality and accuracy of its content, Emerald makes no representation implied or otherwise, as to the chapters’ suitability and application and disclaims any warranties, express or implied, to their use.

British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-78743-486-8 (Print)

ISBN: 978-1-78743-485-1 (Online)

ISBN: 978-1-78743-537-7 (Epub)

ISSN: 0742-6186 (Series)

LIST OF CONTRIBUTORSvii
Chapter 1 Introduction
David Lewin and Paul J. Gollan
1
Chapter 2 The Social Construction of Workarounds
Benjamin B. Dunford and Matthew B. Perrigino
7
Chapter 3 Workplace Dispute Resolution: What Guidance Does Existing Research Provide?
Jonathan Hamberger
29
Chapter 4 Great in Theory But Tough in Practice: Insights on Sustaining Advanced Employee Involvement at Delta Air Lines
Bruce E. Kaufman
57
Chapter 5 Voice as an Empowerment Practice: The Case of an Australian Manufacturing Company
Hector Viveros, Senia Kalfa and Paul J. Gollan
91
Chapter 6 Democracy, Militancy, and Union Revitalization, the DeMReV Model of Union Renewal: A Sustainable, Strategic Model Expanding on Voss and Sherman Model
Jerry A. Carbo, Steven J. Hasse and M. Blake Hargrove
113
Chapter 7 Adapting Union Administrative Practices to New Realities: Results of a Twenty-Year Longitudinal Study
Paul Whitehead, Paul F. Clark and Lois S. Gray
155
Chapter 8 Pro-Social and Self-Interest Motivations for Unionism and Implications for Unions as Institutions
Jack Fiorito, Irene Padavic and Zachary A. Russell
185
Chapter 9 Can HPWS and Unions Work Together to Reduce Employee Turnover Intention in Foreign MNCs in China?
Ying Chen, Yun-Kyoung Kim, Zhiqiang Liu, Guofeng Wang and Guozhen Zhao
213
Index243
Jerry A. CarboShippensburg University, Shippensburg, PA, USA
Ying ChenUniversity of Illinois at Urbana-Champaign, Champaign, IL, USA
Paul F. ClarkPenn State University, University Park, PA, USA
Benjamin B. DunfordPurdue University, West Lafayette, IN, USA
Jack FioritoFlorida State University, Tallahassee, FL, USA
Paul J. GollanUniversity of Wollongong, Sydney, Australia
Lois S. GrayCornell University, New York, NY, USA
Steven J. HaaseShippensburg University, Shippensburg, PA, USA
Jonathan HambergerUniversity of Sydney, Sydney, Australia
M. Blake HargroveShippensburg University, Shippensburg, PA, USA
Senia KalfaMacquarie University, Sydney, Australia
Bruce E. KaufmanGeorgia State University, Atlanta, GA, USA and Wellbeing, Griffith University, Brisbane, Australia
Yun-Kyoung KimUniversity of Illinois at Urbana-Champaign, Champaign, IL, USA
David LewinUCLA Anderson School of Management, University of California at Los Angeles, Los Angeles, CA, USA
Zhiqiang LiuHuazhong University of Science and Technology, Wuhan, China
Irene PadavicFlorida State University, Tallahassee, FL, USA
Matthew B. PerriginoPurdue University, West Lafayette, IN, USA
Zachary A. RussellXavier University, Cincinnati, OH, USA
Hector ViverosMacquarie University, Sydney, Australia
Guofeng WangUniversity of Electronic Science and Technology of China, Chengdu, China
Paul WhiteheadPenn State University, University Park, PA, USA
Guozhen ZhaoDelta State University, Cleveland, MS, USA