Chapter 7 Building and sustaining resilience in organizational settings: The critical role of emotion regulation

This chapter examines the implications of resilience for contemporary work life. Consistent with current research, we propose that resilience will be associated with work-related attitudes and behaviors via its linkages with positive emotion (Avey, Wernsing, & Luthans, 2008). Further, building on calls to identify the mechanisms underlying resilience, we present an input-process-output (IPO) model of resilience and describe how a variety of individual differences – including those related to the regulation of negative emotional experience – can contribute to a better understanding of the processes involved in maintaining psychological and physical well-being following adversity. We conclude our work by outlining various risk-prevention and asset-focused strategies that may be useful for developing resilience in workplace settings.