Libraries as Social Agencies and Transition Points: Serving Diverse Populations

The purpose of this chapter is to define the role of libraries as civic institutions that assist citizens in significant transition points in the lives of children and adults. Libraries play an important role in society as essential democratic spaces that help create a sense of belonging in diverse communities. They provide opportunities for inclusive services to the marginalized, a wide range of literacy development services, from early childhood to older citizens, including literacy in more than one language for immigrant families. Libraries also provide community outreach programs, such as resources for access to healthcare, housing, and food. Many of these programs are connected to life transitions, such services for veterans and a pathway for immigrants to obtain US citizenship. Most of these programs are funded by grants and use community volunteers. This chapter highlights the work of one library, referred to as City Library, in a predominantly Latinx community in Southern California, including services and resources on literacy and essential neighborhood connections and partnerships.