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Purpose

The purpose of this paper is to provide examples by which the library, in its role as an essential service positioned at the center of a community, offers its services to not only a segment of the community but to it in its entirety.

Design/methodology/approach

This is a literature review and commentary on this topic that has been addressed by professionals, researchers and practitioners.

Findings

If it is to remain a viable, productive and trusted symbol of equality and humanity, the library must ensure that, whether it is located in a village, a town or a municipality, the library stands as the center of its community, with its doors swung wide and welcoming to all who enter.

Originality/value

The value in exploring this topic is to offer several examples of evidence indicating that the library is expected to continue in its role as an essential and respected community service, with programs and services accessible to all into the future.

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