Acknowledgments

There are so many people to whom the authors owe debt of gratitude. We wish to thank them for their encouragement and care throughout this journey. In the first instance, our deepest appreciation goes to the editors Professor Liping Cai and Professor Jafar Jafari for their valuable comments and insightful advice. Our warmest thanks to Mr. Simon Linacre, Mr. Daniel Berze, and Ms. Rebecca Evans from Emerald for their patient guidance and tremendous support. Jingjing extends her thanks to International Journal of Contemporary Hospitality Management Editor-in-Chief Professor Fevzi Okumus who awarded her the 2012 Emerald/EFMD Outstanding Doctoral Dissertation Award and helped her establish contact with Rebecca Evans with the book proposal.