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Crafting Customer Experience Strategy: Lessons from Asia
Edited by
Sapna Popli
Sapna Popli
Institute of Management Technology, Ghaziabad, India
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Bikramjit Rishi
Bikramjit Rishi
Institute of Management Technology, Ghaziabad, India
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Author and Other Information
Emerald Publishing Limited
DOI:
https://doi.org/10.1108/9781839097102
ISBN electronic:
978-1-83909-710-2
ISBN print:
978-1-83909-711-9
Publication date:
2021
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