Chapter 3 Developing Organizational Capacity for Leadership

This chapter describes an approach to leadership development that focuses on enhancing an organization's capacity for “connected leadership.” The framework is based on the idea that, in the face of complex challenges, three organizational-level leadership tasks must be accomplished: (1) direction must be set not once and for all, but in a way that is recurring and iterative; (2) alignment must be created among aspects of a work flow, among people and groups, and among organizational systems and processes; and (3) commitment must be generated and maintained throughout times of change. We describe four features of our approach and illustrate using examples from an organization in the midst of significant transformation.