Acknowledgments

We wish to thank Sandra Adams, Jeff Black, Siân Carlyon, Greg Coombes, Eddie Flemming, Zoe Lynch, Ken Morton, and Jason Myatt from our university’s media services, who were the willing collaborators who contributed to the development of the multimedia toolkit; Marilyn Dorman who suggested the Ishikawa Fishbone as a useful integrating device; our Faculty librarian, Ron Pauley, who starred in our production; and Helen Parker who conducted the interviews.