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Both internal change agents and external consultants need to be able to establish their congruence in relation to any particular organizational change for which they are taking up a role. To do so, they draw on experiences with organizations and with change. They also use familiar theories, concepts and models to articulate opinions and make sense of the situation. Over time and across projects, consultants identify with what they are doing and how they are doing it. They evolve a preferred domain: organizational arenas or specialties in which they normally operate and by which they position themselves within the broader fields of organizational change and management consultancy.

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