Chapter 6: Fostering a Resilient Organisational Culture Through Digital Transformation

The rapid advancement of digital technologies has transformed the way organisations operate, compelling them to adopt digital transformation strategies to remain competitive (Westerman et al., 2014). Digital transformation is not just about technology adoption, it requires a fundamental shift in organisational culture, leadership, and employee mindset. A resilient organisational culture enables companies to anticipate challenges, adapt to disruptions, and leverage digital tools effectively (Lengnick-Hall et al., 2011). The COVID-19 pandemic further highlighted the importance of resilience, as companies with strong digital infrastructures were better equipped to navigate the crisis (Gartner, 2021).

This chapter explores the significance of digital transformation in enhancing organisational resilience, key challenges faced by businesses, and strategies for embedding resilience within corporate culture. It also reviews relevant literature to provide a theoretical foundation for understanding how digitalisation influences resilience.