Chapter 17: Integration of ICT in Higher Education: Perceptions of Digitalisation and Technology at a Private University

From an educational point of view, Information and Communication Technologies (ICTs) are considered a very significant development in the field of education. This is mainly due to their ability to establish a recognised presence in the global educational landscape and their pivotal role in the advancement and application of educational technologies in the classroom. The main objective of this study was to investigate the correlation between ICT and the teaching–learning process among professors and students in a private university setting. This study employed a quantitative approach to examine the relationship between variables using a descriptive correlational design. The study used a non-experimental and longitudinal design, with a sample of 213 participants, composed of 110 students and 103 professors. Participants were evaluated using two Likert-type scales, which demonstrated satisfactory psychometric properties for administration. The majority of respondents (72.09%) believe that professors and administrators do not collaborate effectively to solve problems; 62.79% believe that the culture of cooperation and collaboration among educators is neither good nor bad; 36.47% believe that technology has contributed positively to effective time management in the execution of tasks and activities. The conclusion expresses the use of ICT in the classroom is associated with improved student outcomes (Rho S = 0.793; p < 0.01).