Chapter 2: Business Process Automation

In this chapter, you would

One of the most common definitions of BI that one can come across many literatures is that ‘BI refers to the use of technology to collect and effectively use information to improve business effectiveness’. We would rather elaborate it to say that BI is a terminology that represents a collection of processes, tools and technologies which are helpful in achieving more profit by considerably improving the productivity, sales and service of a firm. It’s about using the data assets to make better business decisions. With the help of BI methods, data can be organised, analysed in a better way and then converted into useful knowledge of information needed to initiate a profitable business action. BI therefore is about turning raw, collected data into intelligent information by analysing and re-arranging the data according to the relationships between the data items by knowing what data to collect and manage and in what context.