Chapter 8: Negotiation: Bringing Conflict to a Negotiation Table

The COVID-19 pandemic has caused pandemonium in the world economy due to which people’s attention has driven for the best in their lives.¹ Though, partnerships and teamwork are essential components of organizational effectiveness, conflict may arise in such partnerships due to inter-dependence. This sometimes makes conflict unavoidable and needs a conscious resolution. Negotiation is the most widely and effectively used approach for conflict resolution. It is generally defined as a discussion aimed at reaching an agreement. This provides a way of settlement between two or more conflicting parties. Furthermore, negotiation also provides a platform to find a mutually acceptable solution in a congenial way.