Chapter 13: Knowledge Assets, Spaces, and Places for Information

This chapter explores the knowledge assets, spaces, and places of information services as second spaces. The authors define information services to include any space or place that makes tangible and encoded sources of knowledge available and accessible. While many of the physical places also offer digital access to information, they are still critical sources of encoded knowledge. The authors include libraries, new and used bookstores, thrift stores, community centers, little free libraries, collections in churches, and others. The authors use a blueprint of a public library as an archetype for understanding the spatial syntax of information spaces. The authors highlight the critical role that information services play in a knowledge society.