..., healthcare providers and affected individuals. Health conditions patient communication treatment alternatives patient trust crisis management long-term health effects pharmaceutical supply chain Introduction The pharmaceutical supply chain (PSC) differs from other industry-specific supply chains (SCs...

..., undermining both ethical integrity and long-term success. The study uses Islamic ethical frameworks and crisis management strategies to highlight the importance of transparent, equitable decision-making that ensures trust and accountability. By analyzing case studies of companies that successfully navigate...

...-typical Resilient Organization: high reliability, crisis management, and institutional leadership. We explore what these distinct literatures offer for the design of the Resilient Organization. The High Reliability Organization (HRO) literature explains how organizations can build a culture that promotes...

... in a volatile world. It positions internal consultants as pivotal actors in bridging operational demands with cultural coherence, ultimately guiding organizations from rupture to reinvention. Catalytic Operational Shift organizational change internal consulting crisis management resilience COSMOS model...

..., cultures, and practices that enable institutions to survive and thrive amid challenges. This includes crisis management, strategic planning, and fostering a resilient workforce ( Boin et al., 2021 ). Introduction In today’s volatile world, higher education institutions (HEIs) must cultivate resilience...

... quo, they over time focused on developing a global mindset and starting international initiatives. In effect, internationalization worked as a strategic resource enabling company adaptation in the dire straits of war’s crisis. Crisis management internationalization Ukraine business resilience...

...Abstract This chapter examines Taylor Swift’s strategic response to losing control over her master recordings, showcasing exemplary crisis management. Swift’s decision to re-record her albums illustrates how proactive crisis handling can transform challenges into opportunities. This chapter uses...

..., these companies were able to maintain relatively high levels of technological change. Technical efficiency Malmquist productivity performance measures crisis management productivity Introduction The financial success of air transport companies is highly sensitive to changes in global and national...

... crisis management plans. The authors conclude by calling for adequate supports and resources for principals, and a societal commitment to public education's role in democracy and human potential, to enable the reimagining of school leadership amid current challenges and opportunities. Distributed...

.... The chapter concludes by discussing the work needed to position libraries and library workers as active, critical community partners, and supported as such at all levels – locally, nationally, and internationally. Community building crisis public librarians partnerships crisis management The public...

... destination management policy and planning post–COVID-19 crisis management Introduction The current sustainability approach has been criticized for ignoring the ecological costs of conventional tourism ( Bellato et al., 2023 ; Hussain, 2021 ), turning destinations into consumption centres ( Law, 2000...

... discuss the implications of this research for both practitioners and researchers. Corporate philanthropy corporate reputation COVID-19 crisis management corporate social responsibility (CSR) natural disasters Introduction During natural disasters and pandemics such as earthquakes and COVID-19...

... and sanitation facilities, in order to deliver customer-centric experiences to their valued guests. Luxury hotel COVID-19 crisis management tourism hospitality Introduction The COVID-19 outbreak has literally upset our life in 2020, from social relationships to economics. While the impact was felt all over...

...Abstract Spirituality has long played an important role in conflict and crisis management at both individual and organizational levels, and the interest in spirituality is increasing day by day. Spirituality gives meaning or purpose to one's life and minimizes the potential for conflict, so...

... to demonstrate resilience as a leader. Innovation innovation leadership resilience crisis crisis management Qantas Introduction Innovation leadership cannot be realised without change. Daft’s (2015) view that change is the new normal and that to survive organisations need to continuously innovate has...

... ( Starosta, 2014 ). It is reasonable to determine the processes or approaches needed to evaluate and tackle future crises as they occur. Based on survey of existing literature on crisis management, strategic forecasting, scenario analysis, contingency planning, information security management system...

... they are addressing the crisis. This chapter helps in better understanding the roles presidents and top administrators play during a global crisis. COVID-19 presidential leadership crisis management international higher education student mobility competing values framework Introduction Table 3. Summary...

... to assess their strengths and weaknesses. Destination marketing instagram sustainable tourism COVID-19 tourism recovery crisis management Introduction Tourist demand is very sensitive to aspects related to security and safety. It is, indeed, a demand for moments of relaxation and leisure with a high...

... sustainable crisis management Introduction It is important to understand how fairness impacts organisations. The existing literature shows that employees' behaviour and attitudes are influenced by their perception of organisational fairness ( Cohen-Charash, 2001 ; Colquitt, Conlon, Wesson, Porter, & Ng...

...-COVID-19 context. Cultural Perceptions of Risk Introduction Crisis management destination management recovery strategies Covid-19 destination competence tourist destination Abstract Purpose The leisure industry is colossally impacted by varied types of crisis. Assessing the volatility...