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Purpose

This paper aims to inform the design of competence development systems for project management, based on a situated learning design framework.

Design/methodology/approach

An interpretive action research study of a group support system (GSS) (“e‐discussion”) for co‐present knowledge sharing, applied in a corporate context to promote the development of project management competence.

Findings

An in‐depth qualitative description finds the way that “e‐discussion” supported and structured group interaction.

Research limitations/implications

Broader findings pertaining to the underlying situated learning design framework are not presented.

Practical implications

The paper offers a practical method to support development of project management competence and thoughts about possible modifications in its implementation.

Originality/value

The paper addresses research needs for improved understanding of competence development systems; design frameworks and design concepts based on situated learning theory; approaches to improve information technology project management practices through competence development; and interpretive research about GSSs.

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