Issues

Systems thinking for the integration of management systems

Jan Jonker; Stanislav Karapetrovic
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Modelling the building cladding attainment processes

Abdulla Kalian; Alastair Watson; Emeka Agbasi; Chimay Anumba; Alistair Gibb
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A redesign of a road traffic accident reporting system using business process simulation

Andrew Greasley
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Business process development in project‐based industry: A case study

Maqsood A. Sandhu; A. Gunasekaran
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Modelling the strategy management process: An initial BPM approach

E.J. Munive‐Hernandez; F.W. Dewhurst; M.C. Pritchard; K.D. Barber
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Optimisation of the determinants of e‐service operations

Sid Ghosh; Heston Surjadjaja; Jiju Antony
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Re‐engineering construction communication in distance management framework

Chotchai Charoenngam; Stephen O. Ogunlana; Kang Ning‐Fu; Prasanta K. Dey
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Conference review

TQM Best Practices: 9-ICIT

Ebrahim Soltani
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Literati Club

Awards for Excellence

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Note from the publisher

Note from the publisher

Rebecca Marsh
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