Issues

Special Issue: IS Evaluation and Benchmarking for Business Performance Improvement. Guest Editors: Stefan Smolnik, Nils Urbach, Jerry L. Fjermestad

Emerging evaluation processes in consortium‐based outsourced system development

Antti Nurmi; Petri Hallikainen; Matti Rossi
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Business Process Blueprinting – an enhanced view on process performance

Martin Gersch; Michael Hewing; Bernd Schöler
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IT support for business processes in SMEs

Paul Cragg; Annette Mills
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Automatic identification of structural process weaknesses in flow chart diagrams

Axel Winkelmann; Burkhard Weiß
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A framework for identifying and understanding enterprise systems benefits

Petra Schubert; Susan P. Williams
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Determining the improvement potentials of employee portals using a performance‐based analysis

Nils Urbach; Stefan Smolnik; Gerold Riempp
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A framework for the impact of IT on organizational performance

Tim Jacks; Prashant Palvia; Richard Schilhavy; Lei Wang
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Getting users involved in aligning their needs with business processes models and systems

Kenia Sousa; Hildeberto Mendonça; Amandine Lievyns; Jean Vanderdonckt
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Guest editorial

Guest editorial

Stefan Smolnik; Nils Urbach; Jerry L. Fjermestad
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